We want you to be happy with what you have purchased so please let us make that happen for you!
If you have bought clothing and the sizing isn't right just shoot us an email to email@example.com and we can arrange for an exchange (given it's in stock). You'll just have to send back to us (postage at your cost) and we will send back the better size. Unfortunately for sale items they are final and can't be exchanged or refunded.
We accept refunds or exchanges for items that are defective or damaged.
Requests for returns must be made within 3 days of your order being received.
Of course if you just don't like the items you can have a refund you will just have to send back to us at your expense and once returned in original condition we can refund back to your account.
Several types of goods are exempt from being returned including Skin Boss, hand creams and lotions used, earrings or Fashion that has been worn.
If you need to contact us about your products please send us an email at firstname.lastname@example.org and we will provide details of where it needs to be returned.